Privacy Policy

1. Introduction

This Privacy Policy explains how Koffeeshot Consulting, a sole proprietorship owned and operated by Erik Warren (“we,” “us,” “our”), collects, uses, and protects information when you visit our Site (koffeeshotconsulting.com or ph.koffeeshotconsulting.com), submit a form, or purchase Services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details submitted through our forms (name, business name, email address, phone number)
• Project details submitted through our questionnaires and intake forms
• Images or files you upload in connection with a website update or support request
• Reviews or testimonials you choose to submit
• Billing information, which is collected and processed directly by our payment processor, Whop — we do not receive or store your full payment card details

Information collected automatically. Like most websites, our Site may collect standard technical information such as IP address, browser type, and pages visited, for security and basic site-performance purposes.

3. How We Use Information

We use the information we collect to:

• Deliver, maintain, and support the Services you've purchased
• Respond to inquiries, support requests, and applications
• Process payments through our payment processor
• Send project updates, receipts, and service-related communications
• Review and, with your permission, feature client testimonials
• Improve our Site and Services

4. How We Share Information

We do not sell your personal information. We share information only with:

• Whop, our payment processor, to process transactions
• Our web hosting and email delivery providers, solely to operate the Site and deliver communications
• Government authorities, where required by law

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Uploaded files (such as website update images) are periodically reviewed and removed once the associated request has been completed.

6. Data Security

We take reasonable technical and organizational measures to protect the information we hold, including authenticated email delivery and access controls on our hosting environment. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are directed at businesses and business owners, not children. We do not knowingly collect personal information from individuals under 18.

8. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by emailing legal@koffeeshotconsulting.com. We will respond within a reasonable time.

9. International Visitors

Koffeeshot Consulting serves clients in both the United States and the Philippines. By using the Site or Services, you consent to your information being processed in the country where our systems and service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Site with a revised effective date.

11. Contact Us

Questions about this Privacy Policy can be sent to legal@koffeeshotconsulting.com.